All packages are shipped via the national postal services (Jamaica Post, U.S. Postal Service, etc.).

All returnable items must be sent back to us within eleven (11) days of the shipping date, and return shipping is the buyer's responsibility. To initiate a return, contact us, and be sure to include your invoice number.

• Downloadable items : There are no refunds or exchanges given; all sales are final.
• Pre-recorded media : Unopened merchandise in its original packaging may be returned or exchanged.
• Electronic hardware : There is an 11% restocking fee applied to any electronics (must be returned in new condition).
• Apparel : Items cannot be worn or laundered and must have all original tags attached to be returned.